Policies
Booking policies
Deposits & payment
A 50% deposit reserves your tour. We charge the remaining balance to the card on file 5 days before your tour date, after a reminder email 7 days out. Tours booked within 14 days of the date are paid in full at booking.
Cancellations
Cancellations must be made in writing at least 10 days before your tour to receive a refund, minus a $30 credit card processing fee. Cancellations within 10 days are non-refundable.
Gift cards & credits
Gift cards and tour credits are valid for 1 year from the date of purchase. They are non-refundable and transferable.
Age & guests
Guests must be 21+ to taste. The Classic tour is adults only. No pets on any tour.
Conduct
Please drink responsibly. Guides may end a guest's tour for unsafe behavior, without a refund.
Questions? Email winetours@absolutecharm.com.